Best Way to Deal with a Roofing Contractor in Hanover MA After an Unsatisfactory Roofing Project
Most property owners here in Hanover, Massachusetts and its nearby area, highly believe that for a successful roofing project a Hanover roofer should be contacted. This is especially true if your roofing problem or concern goes beyond a DIY roofing solution. For that matter, property owners like you, are advised to ask the help of a professional roofing company.
However, sad to say that not all roofing company you deal with are equal. There are some that are truly excellent, in terms of service and work-ethics while others are only good in papers or online advertisements, especially those roofing contractors categorized as scam or fly-by-night. Regardless of the representation of a roofing company, here are some of the things you may do in order to deal with a roofing contractor after a poor roofing project.
Talk To The Roofer Directly & Immediately
The normal and expected reaction of a customer like you when dealing with a poor roof job is to speak directly and immediately to the roofer. If the roofer is a sole trader, it is good to speak directly to them and tell them your concern regarding their work. However, in doing so, you should at least avoid the shouting and screaming. Be civilized in your approach while still maintaining positive tactics, for it will surely reap positive results.
In some cases, when defects are minors, it may just have been left out by accident. And such may be resolved immediately. However, if the outcome is appalling, you must see to it that they will hear you out and act immediately to resolve your concern. Remember solution will not commence until there is a clear, direct, and open communication, so inform your roofer immediately.
Gather Necessary Evidence
Another method in dealing with the roofing company and their faulty project is to gather evidence of the said bad roofing job. The evidence is necessary in order to substantiate your complaint. Remember that phone calls are not evidence, you should have it in writing. And to be more precise with your approach, you may also ask trustworthy and independent Hanover roofing contractors to help you with the gathering of evidence and serve as an impartial expert witness.
Inform Roofing Organisations or Guilds
When it comes to serious lapses, you can always turn to reputable tradesmen organizations or tradespeople guilds for help. Send or even personally appear in front of their officers or staff to deliver your complaint about a particular roofer. They will not only instruct you on what to do, for they may also investigate for you. By doing so, you will be putting pressure on the part of the roofing company being complained of to resolve or sort out your issue.
By this suggestion, it would mean that you may air out your sentiments on review platforms about the specific company, especially if they will not take care of your reasonable and founded complaint. By doing so, you will also be helping others to avoid paying a roofing contractor that is unreliable.
Those are some of the things you may do in order to deal with a poor roofing project. However, the best way to avoid such a scenario is for you to get to know your roofing company of choice and ask the most relevant questions related to hiring a roofing company.[/vc_column_text][/vc_column][/vc_row]